| Robert I. Merrill Mission Statement | |
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To build lasting relationships by exceeding customer expectations for service, value, innovation, and professionalism. Our goal is to achieve timely delivery of the most comprehensive and problem free door, frame, and hardware packages, providing complete coordination services from design through installation
From Our President: At Robert I. Merrill we are dedicated to a system of service and products that demonstrates our commitment to our core values--of having dependable products and outstanding quality service. We want to be your partners in solving your doorway and hardware needs. At Robert I. Merrill, we recognize that our customers, suppliers, and employees are our three most valuable assets. Naturally, our customers are the focus of our attention and have been for over 60 years. We look at each customer as a long-term relationship. We are also aligned with the best and most committed suppliers in the door and hardware industry to ensure you will always receive quality products and service from us. Our employees are the most knowledgeable in the business, and they maintain their excellence by taking ongoing courses. In order to maintain Robert I. Merrill's place as the leader in the door and hardware market, it is essential that we continually strive to increase our commitment to customer service. Give us a call or email us today! We look forward to hearing from you! We want to develop a long term relationship with you! Duff Ellsworth, AHC (Architectural Hardware Consultant) President of Robert I. Merrill |
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